Who We Support

• Learning Disability
• Mental Health
• Older People
• Other Groups

Services We Offer

• Floating Support
• Supported Living
• Registered Care
• Domiciliary Care
• Housing Management

There is a wide range of community care services that you may be entitled to. The following list gives only the main examples:

• a place in a care home
• home care services
• home helps
• adaptations to the home
• meals
• recreational and occupational activities

• Care homes

  If you need long-term care, and you can’t manage in your own home anymore, one option may be moving into a care home.

  All care homes can provide personal care if you need it. This could include help with washing, dressing or going to the toilet. Some care homes can also provide nursing care.

  The rules about how charges are made for care homes are different to the rules about charging for other community care services.

  For more information about care homes, including how charges are made,

  Domiciliary care

  Phoenix  is keen to help people stay in their own homes and remain as active and independent as possible.

  Home care services

  Home care services generally mean help with personal tasks, for example, bathing and washing, getting up and going to bed, shopping and managing finances. Providing home care involves someone coming to your home at agreed times. This could be two or three times a day or even 24-hour care where necessary.

  Home helps

  Home helps can provide assistance with general domestic tasks including cleaning and cooking and may be particularly important in maintaining hygiene in the home.

  Adaptations to the home

  Adaptations to the home could be major or minor and can be particularly important in allowing you to remain at home. Major adaptations could include, for example, the installation of a stair lift or downstairs lavatory or the lowering of work tops in the kitchen. Minor adaptations would include, for example, hand rails in the bathroom.

  Meals

  The provision of meals as a community care service could mean a daily delivery of a meal or, in some areas, the delivery of a weekly or monthly supply of frozen food. It could also mean providing meals at a day centre or lunch club.

  Recreational and occupational activities

  The local authority social services department can provide a range of recreational, occupational, educational and cultural activities, for example, at a day centre. These activities could include lectures, games, outings, and help with living skills and budgeting. The local authority social services department may also provide transport to enable you to make use of the facilities.

  The local authority social services department may also be able to provide radio, televisions or visiting library services.