Trainer/Facilitator
Information Services Division
GRADE 7 £27,466 - £32,796 PA PRO RATA
PART-TIME - 0.5 FTE
Information Services Division (ISD) supports the University's Teaching, Learning, Research and Administration activities, through the provision of innovative, high quality services, including information technology support and systems, library, administrative and learning resources.
You will provide high-quality, customer-focused training and support to Phoenix Academy stakeholders (staff, students and associate members) in a range of areas: ICT, Information Literacy, Learning Technologies, Business Systems, and other areas as projects arise (for example; MS Office, Internet, AV equipment, virtual learning environment, MS Outlook, etc.). You will also be expected to create high-quality training materials, both paper-based and online.
You will have sound training skills, be highly customer focused, proactive, a team-worker, motivated, flexible, organised and have excellent verbal and written communication skills, together with excellent time management skills. You will also be reliable and able to perform tasks accurately with minimum supervision and with attention to detail. The culture and ethos of the role is directed towards customer service. You will be responsible to the Skills Development Manager.
For informal enquiries please contact Krissy don on 01214542301
For further details and an application form please visit the Personnel Division website CVs will not be accepted without a completed application form.
Forms to be returned by 05 April 2008. Interviews are expected to be held on 27 May 2008.
At the Phoenix we are committed to an inclusive approach to promoting equality and diversity. We aim to have a more diverse workforce at all levels of the institution and particularly welcome applications from people from minority ethnic backgrounds and people with disabilities, who are underrepresented in our workforce.